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1.3 Acronis True Image Home 2010 的新功能. 11 1.4 系統需求與支援媒體. 2 Acronis True Image Home.
Check the article for all possible solutions. 6424: Acronis True Image Home 2010: Operation Fails with 0x00040011. Acronis True Image Home 2010 provides home users reliable and timeless backup and recovery of their operating system, applications, settings and personal. SOFTPEDIA® NEWS Reviews.
- Acronis True Image Home 2010
- Acronis True Image Home 2010 Plus Pack
- Acronis True Image Home 2010 Netbook Edition
- Acronis Backup and Security 2010
Symptoms
- You are trying to do a backup or recovery operation;
- The operation fails with an error message similar to one of the following:
Failed to back up file or folder.
Specified file does not exist.
Failed to activate Acronis Bootable Agent
Cause
There are several possible causes:
- You have a backup task that includes files or folders that have been deleted;
- You are backing up to a network share with incorrect credentials;
- You have a backup task that excludes files or folders that have been deleted:
For example
- You create a backup task and under What to exclude, you provide C:TextFilesTextFile.txt:
- Later you delete the TextFile.txt or move it to a different location;
- Then you start the backup task;
- The backup task fails with an error message as specified in the Symptoms section of this article.
- The kernel.dat and/or ramdisk_merged.dat files have been removed or became corrupted or inaccessible. In this case you are most likely to receive the Failed to activate Acronis Bootable Agent message.
Solution
- Make sure the file or folder that the product is scheduled to back up still exists;
- If you are backing up files or folders on a network share, make sure you have set the access credentials:
- Having selected the shared folder or files in the shared folder to back up, click Set credentials:
- Type in the access credentials and click OK:
These are the same credentials that you would normally use to access the share in Windows
- If you have a backup task that includes or excludes some files or folders that have been deleted, moved or renamed, recreate the backup task;
- Check if the kernel.dat and/or ramdisk_merged.dat files exist:
Windows 32 bit: Program FilesCommon FilesAcronisTrueImageHomekernel.dat
Windows 64 bit: Program Files (x86)Common FilesAcronisTrueImageHomekernel.datWindows 32 bit: Program FilesCommon FilesAcronisTrueImageHomeramdisk_merged.dat
Windows 64 bit: Program Files (x86)Common FilesAcronisTrueImageHomeramdisk_merged.datIf the files are removed or you suspect that they have become corrupted, please run the product's installation file and Repair it:
Make sure you are running the latest installation file, and not an outdated version. See Downloading an Installation File of Acronis Software.
More information
See also
Tags:
Acronis True Image Home 2010 Download
I was recently given the software Acronis True Image Home 2010 as a gift. The problem is with the backup section. The program installed just fine, and it accepted the serial number. I am using it on my Vista system that I upgraded to Windows 7 Home Premium. The problem I am having is the backup gets about three quarters thru and I get an error. I have used it within windows and also from the rescue disk with the same results. When I am backing up I do still have avg free still running, also I have Comodo firewall running. No matter how I try to backup it fails. Do you have a suggestion as to what I can do to get the program to work? Will the backup work ok in safe mode? I am at loss as how to proceed.
Acronis True Image Home Free
Safe Mode basically runs a version of ATI under a version of DOS, so you won't get usb support and other such stuff. The regualr bootcd uses linux, and, of course, when run under win, the OS is win -- so diff OS and diff drivers in each case.
Can you post the error number? That might help some of the more technical folks to figure out what kind of problem you are having.
Also, did you install ATI before or after upgrading to win 7? If before, then I'd tried to uninstall it completely and reinstal -- it's worth a try if you don't feel like waiting for a better answer.
Also worth trying is disabling other progs while trying the backup, jsut to see if there is a prog conflict. Or at least mark ATI as 'allowed' or excluded under your security software. I'd mark allowed all of hte exe files in the Acroinis program directories, including those inthe Common program files directory. I don't have a list of them in front of me but they're easy enough to find with explorer. Juast disabling the security software, temporarily mght be afaster way to see if there is a conflict.
- You have a backup task that includes files or folders that have been deleted;
- You are backing up to a network share with incorrect credentials;
- You have a backup task that excludes files or folders that have been deleted:
For example
- You create a backup task and under What to exclude, you provide C:TextFilesTextFile.txt:
- Later you delete the TextFile.txt or move it to a different location;
- Then you start the backup task;
- The backup task fails with an error message as specified in the Symptoms section of this article.
- The kernel.dat and/or ramdisk_merged.dat files have been removed or became corrupted or inaccessible. In this case you are most likely to receive the Failed to activate Acronis Bootable Agent message.
Solution
- Make sure the file or folder that the product is scheduled to back up still exists;
- If you are backing up files or folders on a network share, make sure you have set the access credentials:
- Having selected the shared folder or files in the shared folder to back up, click Set credentials:
- Type in the access credentials and click OK:
These are the same credentials that you would normally use to access the share in Windows
- If you have a backup task that includes or excludes some files or folders that have been deleted, moved or renamed, recreate the backup task;
- Check if the kernel.dat and/or ramdisk_merged.dat files exist:
Windows 32 bit: Program FilesCommon FilesAcronisTrueImageHomekernel.dat
Windows 64 bit: Program Files (x86)Common FilesAcronisTrueImageHomekernel.datWindows 32 bit: Program FilesCommon FilesAcronisTrueImageHomeramdisk_merged.dat
Windows 64 bit: Program Files (x86)Common FilesAcronisTrueImageHomeramdisk_merged.datIf the files are removed or you suspect that they have become corrupted, please run the product's installation file and Repair it:
Make sure you are running the latest installation file, and not an outdated version. See Downloading an Installation File of Acronis Software.
More information
See also
Tags:
Acronis True Image Home 2010 Download
I was recently given the software Acronis True Image Home 2010 as a gift. The problem is with the backup section. The program installed just fine, and it accepted the serial number. I am using it on my Vista system that I upgraded to Windows 7 Home Premium. The problem I am having is the backup gets about three quarters thru and I get an error. I have used it within windows and also from the rescue disk with the same results. When I am backing up I do still have avg free still running, also I have Comodo firewall running. No matter how I try to backup it fails. Do you have a suggestion as to what I can do to get the program to work? Will the backup work ok in safe mode? I am at loss as how to proceed.
Acronis True Image Home Free
Safe Mode basically runs a version of ATI under a version of DOS, so you won't get usb support and other such stuff. The regualr bootcd uses linux, and, of course, when run under win, the OS is win -- so diff OS and diff drivers in each case.
Can you post the error number? That might help some of the more technical folks to figure out what kind of problem you are having.
Also, did you install ATI before or after upgrading to win 7? If before, then I'd tried to uninstall it completely and reinstal -- it's worth a try if you don't feel like waiting for a better answer.
Also worth trying is disabling other progs while trying the backup, jsut to see if there is a prog conflict. Or at least mark ATI as 'allowed' or excluded under your security software. I'd mark allowed all of hte exe files in the Acroinis program directories, including those inthe Common program files directory. I don't have a list of them in front of me but they're easy enough to find with explorer. Juast disabling the security software, temporarily mght be afaster way to see if there is a conflict.
Hello Roland!
Welcome to our Forum, we're glad you joined us! I completely understand your concern and will be glad to help you.
Unfortunately due to the lack of diagnostic information it is difficult to identify the exact cause of the issue, so this situation requires investigation. Could you please provide us with the following information?
- Screenshot of the error message
- Exact sequence of steps performed
- What's being backed up
- Target location for the backup
- Acronis Info from the machine in question
This will shed some light to the situation and help us to localise the issue.
Acronis 2016 Activation Code
Should you need anything else or have any further questions - feel free to contact us at your earliest convenience, we will be happy to help you!
Acronis Serial Key
Thank you in advance for cooperation, we'll be waiting for news from you.
